Privacy Policy

Last update: April 2024

Company Details

  • Company name: SmartVectorAI, LLC
  • Entity type: Delaware LLC
  • Company phone number: (302) 590-6122
  • Company address: 1111B S Governors Ave STE 29025 Dover, DE 19904 US

1. What data we process and what are the purposes

1.1 Information obtained during the use of the Services by Users

During the registration process and the provision of the Services, we may process personal data provided by Users, including:

  • Identification data which may vary depending on the selected authentication method
  • Economic and transactional information (e.g. your payment details, information about your subscription to our Services, data provided in the scope of the provision of Services, etc)

1.2 Information obtained through other contact means

We may obtain personal data from users of the Website through our email address or team members' contact addresses (including through social media) for the following purposes:

  • To respond to queries, requests, suggestions or complaints
  • To provide support and assistance with our Services

2. How long we keep your personal data

On a general basis, personal data will be kept for the time necessary to fulfill the purpose for which they were collected and, afterwards, for the periods established by the applicable regulations to comply with legal obligations. In particular:

  • When the legal basis for the processing of your personal data is the performance of the contractual relationship, we will process your data for the duration of such contractual relationship
  • The data processed to respond to queries, requests, suggestions or complaints, will be kept for as long as necessary to respond to such queries, requests, suggestions or complaints
  • The data processed to send you commercial communications will be processed until you request their cancellation
  • The information obtained to manage and improve the Services will be treated punctually during the time in which we proceed to carry out a specific quality action or survey

3. To whom we provide your personal data

We collaborate with some third party service providers who have access to our personal data and who process it on our behalf as a result of the provision of services. In our commitment to the privacy and protection of the Users' data, we will only choose companies that offer sufficient guarantees to apply appropriate technical and organizational measures, with which we will sign agreements that guarantee the protection of the rights of the data subjects.

More specifically, we will contract the provision of services by third-party providers that carry out their activity in the following sectors:

  • Financial services
  • IT and technology service providers
  • Messaging service providers
  • Digital marketing service providers

4. What are your rights as a data subject

We inform you that in accordance with current legislation you have the right to exercise your rights of access, rectification, as well as the right to erasure or object, limitation of processing, the right to the portability of your data and the right to withdraw the consent for the processing of personal data that you have consented to at any time, proving your identity (by copy of ID card or equivalent) at our address or by sending an email to support@myaiwear.com.

If you believe that we have not respected any of the aforementioned rights, you have the right to contact the data protection authority of the country you are based on through its official website.

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